Legal

Privacy Policy

Last updated: January 1, 2025

Apex Roofing LLC ("Apex Roofing," "we," "our," or "us") is committed to protecting the privacy of anyone who visits our website or contacts us through any channel. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We collect personal information only when you voluntarily provide it to us. The primary way we collect information is through our website's contact and estimate request form. When you submit this form, we collect the following:

  • Your name (first and last)
  • Your email address
  • Your phone number
  • Your property address or zip code
  • The type of service you are inquiring about
  • Any description of your project that you choose to share
  • Your preferred contact time

We may also collect non-personal, aggregated information through standard web analytics tools. This includes browser type, referring URLs, pages visited, and general geographic region. This information is used in aggregate only and cannot be used to identify any individual.

How We Use Your Information

The information you submit through our contact form is used exclusively to respond to your inquiry and provide you with the roofing services or information you requested. Specifically, we use your information to:

  • Contact you by phone or email to schedule a consultation or provide an estimate
  • Follow up on an open service request
  • Send project-related communications during active work on your property
  • Provide warranty documentation and post-project service information

We do not use your information for automated marketing campaigns, and we do not add you to a newsletter or promotional list without your explicit consent.

Information Sharing

Apex Roofing does not sell, rent, or trade your personal information to third parties. We do not share your data with marketing partners, advertisers, or data brokers of any kind.

In limited circumstances, we may share information with trusted service providers who assist us in operating our website or conducting our business — for example, our website hosting provider or customer relationship management software. These parties are contractually bound to use your information only as directed by us and to protect it in a manner consistent with this policy.

We may disclose information if required to do so by law or in response to valid legal process.

Data Retention

We retain contact information for as long as necessary to service an active or recent customer relationship, and for a reasonable period thereafter to handle any warranty or follow-up matters. You may request deletion of your information at any time by contacting us directly.

Your Choices

You may contact us at any time to review, update, or request deletion of personal information we hold about you. To make such a request, submit our contact form.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS, and we limit access to submitted form data to employees who need it to respond to your inquiry.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Apex Roofing LLC
Blue Ridge Mountains, North Georgia
Submit a request via our contact form